Coffee shops

Costa Coffee

A 22-seat kitchen run by Eleni & Yassine, serving the dishes their grandmothers argued about on Tuesday nights in Kreuzberg.

Unit 8, Mayflower Retail Park, Gardiners Link, Basildon SS14 3HZ, United Kingdom £1–10
4.1
431 notes from regulars
01 The story, in three paragraphs

Why everyone keeps coming back.

Located in Unit 8 at Mayflower Retail Park, Basildon, Costa Coffee serves as a comforting oasis for coffee lovers and casual visitors alike. This well-established coffee shop and café delivers the familiar warmth and quality that Costa fans have come to expect, while adding its own welcoming touch enhanced by a spacious, modern setting.

From the moment you step inside, you notice the inviting atmosphere—an expansive layout with plentiful indoor seating complemented by a charming outdoor terrace. The terrace cleverly distances guests from the bustle of the retail park and nearby road, creating a relaxed environment perfect for savoring your favorite brew. Whether you’re in to grab a quick coffee on the go or settle in to enjoy some downtime, Costa Basildon caters well to all moods.

The coffee offerings here hit every note—from rich, velvety cappuccinos and smooth lattes to refreshing iced variants, each crafted swiftly and with evident care by staff who are both friendly and efficient. One reviewer, Richard Brennan, praised the “friendly and helpful” team and quick service, a testament to their attentiveness even during busy periods. On bustling mornings, you might encounter a queue, but as Susannah Hughes observed, the hardworking staff ensure it moves along briskly, and there’s plenty of seating to accommodate waiting guests comfortably.

Equally notable is the customer service ethos at this Costa. An especially touching review by 'pretty paws' highlights the compassion and professionalism of the staff during a medical emergency, illustrating a level of care that goes beyond simply serving coffee. It’s this human connection that can make a visit here feel genuinely special.

Practical considerations also impress: the clean restroom facilities, although limited to one, are maintained diligently with tables cleared promptly to keep the space inviting. With the large car park available at the retail park, a convenient stop here is ideal for those combining shopping or work errands with a caffeine fix. Matt’s review celebrating the late opening hours (until 7pm) underlines Costa’s commitment to customer convenience, making it a perfect pitstop after long days or client visits.

In essence, Costa Coffee at Mayflower Retail Park offers more than just a reliable cup of coffee—it provides a carefully curated experience where high-quality beverages, thoughtful service, and a comfortable atmosphere converge. For locals and visitors searching for familiarity paired with attentive care, this Costa branch is a welcome retreat in Basildon.

03 Notes from regulars

431 notes — the real pulse of the room.

4.1
Based on 431 verified notes
5 215
4 117
3 52
2 23
1 27
All Gluten Free Cake Outside Seating Clean Toilets Clean Tables Polite Staff Hot Chocolate Coconut Milk Social Distancing Cleanliness Later Opening Hours
Marius Scorici.
2 month ago
Great service great coffee and an amazing looking store
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Richard Brennan.
3 month ago
What you'd expect from a Costa coffee. The staff were very friendly and helpful. Coffee was made swiftly and tasted good. Toilet facilities were clean but just the one so a little wait to use it. Tables did appear to be cleared quickly.
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Susannah Hughes.
4 month ago
A large Costa with an extensive range. Bit of a queue this morning but staff were clearly working hard to deal with it. Plenty of seating, both indoors and there are many tables outdoors on a terrace which is nice as it separates you from the road and the retail park. Retail park has a massive car park, sometimes hard to find a space close to Costa.
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pretty paws.
4 month ago
My mum nearly fainted in Costa today ... And they couldn't do any more to have helped I want to thank the lovely staff especially the lady who rang 999 for us thank you xx
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Matt.
5 month ago
We always stop now to have a hot drink and snack on our way back from visiting clients or family because of the later opening hours (7pm!). Lily's a favourite. Good job Coca-Cola. Keep being customer-focused
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Melanie Merritt.
5 month ago
Owen who served us today was so helpful and polite, really appreciate the patience and time taken to get our order right. Thank you
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Stuart Hammond.
6 month ago
Very nice Costa, right near many places to shop, plenty of parking although maximum stay is 2 hours and its free. Nice to sit and chill for a bit
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Kate Langley.
6 month ago
Staff are always so helpful and polite as soon as you walk in the door there welcoming you and big smiles always. Everyone knows what they are doing and you can tell that the team really know how to work together! Very spacious inside and outside, tables are always cleaned quickly and efficiently! Will always be coming back here
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04 When to visit & how to find us

Hours & the door on Bergmannstraße.

Opening hours
Monday 07:00 AM - 07:00 PM
Tuesday 07:00 AM - 07:00 PM
Wednesday 07:00 AM - 07:00 PM
Thursday 07:00 AM - 07:00 PM
Friday (today) 07:00 AM - 07:00 PM
Saturday 07:00 AM - 07:00 PM
Sunday 07:30 AM - 04:30 PM
Finding the door

Unit 8, Mayflower Retail Park, Gardiners Link, Basildon SS14 3HZ, United Kingdom

05 What makes this place friendly

The details you usually have to call and ask.

Service options
  • Outdoor seating
  • Delivery
  • Onsite services
  • Takeout
  • Dine-in
Highlights
  • Great coffee
  • Great dessert
  • Great tea selection
Popular for
  • Breakfast
  • Lunch
  • Solo dining
  • Good for working on laptop
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
Offerings
  • Coffee
  • Quick bite
Dining options
  • Breakfast
  • Brunch
  • Lunch
  • Dessert
  • Seating
  • No Table service
Amenities
  • Restroom
  • Wi-Fi
Atmosphere
  • Casual
Crowd
  • Groups
Planning
  • No Accepts reservations
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
Parking
  • Free parking lot
  • Free street parking
  • Paid parking lot
  • Parking
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